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December 31, 2011
Logos Institute for Crisis Management and Executive Leadership executive director Helio Fred Garcia was quoted in the Wall Street Journal's December 31, 2011/January 1, 2012 issue on Verizon's reversal on its plan to charge customers $2.00 for the privilege of paying their bills online or by phone.· Link to online article. |
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October 21, 2011
Logos Institute was quoted extensively in The Public Relations Strategist, a publication of the Public Relations Society of America.
The article is by Susan Balcom Walton, APR, Associate Professor of Communication at Brigham Young University and a seasoned corporate communication advisor.
The article focuses on the tendency of executives to not take advice from communicators seriously, and ways to avoid or overcome the self-marginalization that many communicators often commit. View as PDF.
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Teaching Business and Human Rights: Challenges and Opportunities
19 October 2011
In 1994, I stumbled upon a business course, “Transnational Business and International Human Rights,” that highlighted the relevance of international human rights standards for business managers. It was an eye-opening subject for a human rights-oriented law student with no business background. We discussed labor rights violations in global supply chains and early corporate policies in response to stakeholder human rights concerns over government violations like Apartheid and the crackdown in Tiananmen Square. more... |
Reputation Mismanagement
The Year's Biggest Corporate Blunders
Elaine Wong, 11.15.10, 6:00 PM ET
Corporate reputation is very fragile. What takes years to build can be ruined overnight. Just ask BP, Toyota or Goldman Sachs.
This year some of the nation's biggest companies and corporate brands faced disasters, privacy breaches and product recalls that underscore the fragility of corporate reputation and consumer trust in big companies.
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Read more... [Helio Fred Garcia quoted in Forbes.com]
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November 15, 2010
Helio Fred Garcia is quoted in The Agenda, a Financial Times newsletter on corporate governance. PDF
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LOGOS Consulting Group is pleased to announce the publication of the second edition of Reputation Management: the Key to Successful Public Relations and Corporate Communication, by John Doorley and Helio Fred Garcia (Routledge, 2010).
Reputation Management is a how-to guide for professional communicators and business executives, as well as advanced students in communication. Organized by functional area (investor relations, media relations, employee communications) and by cross-functional discipline (ethics, corporate responsibility, crisis communication, issues management), the book provides a field-tested guide to core challenges in managing all the ways organizations engage their stakeholders to protect, maintain, and enhance reputation.
This new edition features new and updated examples throughout, two new chapters on social media and public relations consulting, a new textbox feature in each chapter relating key communication theories to the practice of public relations and corporate communication, and expanded coverage of global issues.
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Read more... [Now Available: 2nd Edition of Reputation Management by John Doorley and Helio Fred Garcia]
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April 15, 2010
Logos Institute Senior Fellow Anthony Ewing has been named to the United Nations Global Compact Human Rights Working Group. The Human Rights Working Group, chaired by Mary Robinson, former UN High Commissioner for Human Rights and President of Ireland, provides strategic input to the Global Compact’s human rights work. Anthony joins the Working Group as an academic stakeholder in the UN Global Compact - a policy initiative for businesses worldwide that support ten universally accepted principles in the areas of human rights, labor, environment and anti-corruption.
Anthony teaches transnational business and human rights at Columbia Law School and has written about the Global Compact Principles in guides for business including: Understanding the Global Compact Human Rights Principles, and Implementing the Global Compact Human Rights Principles, in Embedding Human Rights in Business Practice (2004).
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January 26, 2010
Logos Institute executive director Helio Fred Garcia was quoted in BusinessWeek magazine on CEOs and trust "CEOs Still Have a Credibility Gap" by Kimberly Weisul, January 26, 2010. (view as PDF)
The story, pegged to the pending release of the 2010 Edelman Trust Barometer at the World Economic Forum, in Davos, Switzerland, summarized recent research among nearly 5,000 college-educated consumers in 22 countries.
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August, 2009
 Logos Institute executive director Helio Fred Garcia contributed an article to The Crisis Plan section, titled: "Why Having A Decisive Crisis Plan Is To Your Advantage."
In this volume of Crisis Management Guidebook, top-tier crisis experts offer their advice and expertise on how to prepare for and manage through crisis. From litigation PR and digital communications to media relations and reputation management, this guidebook provides a wealth of information and resources on how to master the world of crisis management and communications.
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