- Do your legal and management teams understand each other’s concerns and requirements during a crisis?
- Do bottlenecks between the two groups derail your effective response to a crisis?
We help our clients navigate the competing demands of legal compliance and expedient decision-making during a crisis.
Many crises expose organizations to litigation risk and regulatory
investigation. As the time for effective crisis response ticks down,
senior management teams and legal advisors often clash over what
remedial actions a company should take and how it should communicate
with key stakeholders about the event. Professional communicators often
lament that attorneys lead crisis communication decisions only to
impede the flow of critical, time-sensitive information, while
attorneys often question why management fails to comprehend the
detrimental legal consequences of certain communications and remedial
measures. Both groups frequently question why external stakeholders
behave in apparently irrational ways after a less-than-optimal crisis
response.
Our Fellows have enormous experience advising and working with attorneys. Based on decades of experience with complex litigation and regulatory matters, we help non-attorneys better understand litigation and regulatory risk and how to work with attorneys to effectively manage that risk. We also help attorneys understand how non-attorneys predictably interpret and respond to a company’s silence or public statements in times of crisis. The result is that our clients are prepared to make smarter decisions, respond in a more timely manner, and generally experience more successful remedial outcomes.
Meet Our Experts
Barbara Greene and Anthony Ewing are both attorneys. Barbara
practiced law actively for 14 years, working on complex financial
transactions involving clients in Asia, Europe, Latin America and
Australia. Anthony teaches a graduate seminar on international business
and human rights offered jointly by the Columbia business and law schools. He is the
author of “Corporate Responsibility,” a chapter in the book
Reputation Management: The Key to Successful Corporate and Organizational Communication, by Routledge Taylor & Francis (also available as a LOGOS INSTITUTE Best Practice Guide).
Anthony also publishes widely on human rights and international
business, the United Nations Compact, and global workplace standards.
Helio Fred Garcia was on the faculty of the Corporate
Counsel College of the International Association of Defense Counsel for
two years, and has conducted professional seminars and published
articles for the Legal Marketing Association and bar associations in
New York, Michigan, and Illinois. He has also conducted workshops on
crisis communication for the litigation departments of three Fortune
100 companies, in the insurance, pharmaceutical, and manufacturing
sectors.
Contact us to let us help you with litigation and regulatory activity.
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