Journalism Isn’t Dying, but It Will Never Be The Same Again – It Will Be Better
First In a Series: The State of Journalism Today
I’ve had a lover’s quarrel with journalism most of my adult life.
As in any lover’s quarrel, I get pretty heated when journalism lets me down. But only because the love burns deep within me.
I so want journalism to thrive; to prosper; to fulfill its stated mission, and to deliver the value it promises. But too often, and seemingly with increasing frequency, journalism fails to live up to its stated ideals.
I’ve made a pretty good living helping people navigate the vagaries of journalism – protecting them from its excesses, helping them capture the best of journalism to mutual advantage when they can. In the process I’ve gotten to know a lot of journalists and to care deeply about their craft. And to lament the deteriorating state of the business.
Today I begin a multi-part look at the state of journalism, its role in our democracy, and the challenges it faces.
My first post is about the future.
The Conventional Wisdom is Wrong
The conventional wisdom is that journalism is dying.
I think the conventional wisdom is wrong.
Journalism isn’t dying, but it is in the throes of a revolution that will transform it – for the better. (more…)
A Sea Change in Political Communication
David Katz via Obama for America
It’s been a little over a week since the 2008 election came to a dramatic close with Barack Obama as our new President-elect. There’s been a lot of discussion and agreement about how the Obama campaign was significantly better at harnessing the power of social media to drive support, action, donations, votes, and eventually victory, remapping the way a campaign communicates with supporters along the way.
The Internet has certainly been used in previous political campaigns (notably Howard Dean’s). But the tools, the candidates, and the rate at which constituents consume various social media channels have evolved tremendously since 2004
The younger generation voted heavily for Obama (the NYTimes notes that “more 18-29-year-olds went to the polls this year than in any election since 1972,” with 66% voting for Obama). As noted on another blog, “this group is likely to engage in two-way conversation with staff, volunteers, and clients, rather than one-way broadcasts, the style of communication most often used by organizations now.”
Managing Fear
No, this is not a post on the financial markets or political campaigns
A month ago, I paused to digest the report out of Pakistan that a truck bomb had destroyed the Islamabad Marriott, killing 55 people and wounding more than 250.
The news unnerved me. I had stayed at the Islamabad Marriott for five nights in February 2007 while on an ILO mission to evaluate the Soccer Ball Project. I remember the modern, glitzy lobby, the Thai restaurant, and the “foreigners only” club in the hotel basement that played cosmopolitan Hindustani dance mixes and served alcohol outlawed for most Pakistanis. (more…)
Crisis Management: Thinking Clearly
The Global Financial Market Melt-Down
I’ve been at a loss about whether or what to blog about the financial crisis, for several reasons.
- First, our firm’s largest sector is finance/investments/insurance, and we’ve been up to our eyeballs, on things we can’t talk about.
- Second, the policy prescriptions for solving the problem have become embroiled in the presidential election campaign. We try very hard not to be overtly political in our work, and opining on the policy prescriptions risked getting into the presidential election scrum.
But today there’s a teachable moment, so I’ll pounce.
(more…)
A Firm of Foodies
It can be hard to describe what characterizes the personality of a firm, what with different personalities, areas of expertise and converging (and sometimes diverging) passions. But here at Logos, one thing that brings us all together is FOOD.
Yes, food. All of us came to Logos with an interest in food, but we really discovered our mutual obsession in Japan. I was working for a client of Logos at the time, and Anthony, Fred and Barbara were all in Kyoto as part of the team. Over our long, sleep-deprived days (and during our few and fleeting moments of down-time), we talked food. And of course, being in Japan, we talked Iron Chef.
Maturing Multi-Stakeholder Programs
Voluntary “multi-stakeholder” programs have been a prominent feature of the corporate responsibility landscape for more than a decade. Launched by companies, industry groups, NGOs, governments and international organizations, programs like the UN Global Compact, the Voluntary Principles on Security and Human Rights, and the Fair Labor Association, bring together diverse actors to tackle common problems on the corporate responsibility agenda: human rights, labor standards, environmental standards, and transparency. Many of these pioneering efforts established best practices for subsequent multi-stakeholder collaborations.
But as the corporate responsibility field matures, many of these multi-stakeholder programs are struggling to remain relevant. Initial successes have been followed by substantial challenges. Stakeholders are questioning programs over the scope of their mandates, participation levels, and accountability and governance mechanisms. Some multi-stakeholder efforts face credibility and sustainability concerns with the potential to scuttle the programs altogether.
When Rumors Have Legs
It was like a bad game of telephone. An old Chicago Tribune article about United Airlines filing for bankruptcy protection in 2002 either did or didn’t reappear on the Web site of the South Florida Sun-Sentinel newspaper last weekend. United says it did, the Sun-Sentinel says it was an old archived story that was mistakenly picked up by Google as a new story after it appeared in its “Popular Stories” section. (Read Google News’ explanation here.) A research firm, Income Securities Advisors, found the story when it did a search on bankruptcies. The research firm then posted it on Bloomberg News, thinking it was breaking news.
Innocent mistake? Well, instead of mishearing the details of the weekend from a friend of a friend of a friend (and no one being the worse for wear), the airline suffered a nearly 75% loss of the value of its stocks in less than an hour before trading was halted on Nasdaq. The stock ended up mostly rebounding by the end of the day – once United corrected the reports and trading resumed – but still closed at a loss.
Everyone is now pointing fingers, and the SEC has begun an “informal investigation” into the matter. (more…)
Emotions are Stubborn Things, Part 1
“Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passion, they cannot alter the state of facts and evidence.”
– John Adams, ‘Argument in Defense of the Soldiers in the Boston Massacre Trials,’ December 1770
By now, as we face the final run-up to the November election, most of us have heard more than enough about the presidential horserace. Lately, though, I can’t get a certain politically embedded mantra out of my head. So, with that as my mental soundtrack, I’ll share a few thoughts on politics and communication.
“Facts are stubborn things.” Have you heard this one?
It’s one “sticky” phrase. At least three presidents, including John Adams (see above), and one former presidential candidate (who will remain nameless) have warned us about the redeeming intransigence of facts, and legions of pundits and citizen bloggers have chimed in for the chorus during the current election cycle. Google “facts are stubborn things,” and you’ll get 71,800+ results, most of which landed in cyberspace in the last two years.
So, here’s my question: Are facts the only stubborn things?
Humility Update: John Edwards
Here We Go Again
This blog has noted that without a dollop of humility, leaders are at risk of humiliation.
Also that most crises are self-inflicted, and that the timeliness and quality of the response are more predictive of reputational harm than the severity of the underlying event.
We see all three of these principles at play in the John Edwards scandal. (more…)
Worth Reading: Countering Violent Extremism: Beyond Words, by Amy Zalman, Ph.D.
Countering Violent Extremism: Beyond Words
by Amy Zalman, Ph.D., EastWest Institute.
Words matter.
Words shape world views. Words provoke action and reaction, which in turn provoke more words. Getting the words right is critically important. Getting the action right is also critically important. And aligning the words and actions is even more important.
Much public diplomacy and other national and international discourse of the U.S. government in recent years has gotten it wrong.
A new policy paper by a Dr. Amy Zalman, published by the EastWest Institute, highlights the mis-steps of the recent past and prescribes solutions for future public discourse.
Dr. Zalman is a senior strategist at Science Applications International Corporation (SAIC), where she focuses on trans-culturally astute research for U.S. government clients. She also writes the “About Terrorism” reference website for New York Times online division About.com. She has a Ph.D. in Middle Eastern and Islamic studies from NYU and is highly proficient in Arabic. I met her when we were NYU faculty colleagues.
In reading Dr. Zalman’s assessment of and prescriptions for future public diplomacy I was struck by how much her underlying philosophy aligns deeply with Logos Institute’s own philosophy about communication as an instrument of strategy. And also how her assessment provides valuable insights not only on ways to counter extremism, but also on best practices in strategic communication across a range of disciplines. (more…)