Book Review
Will Your Next Mistake
be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization,
by Robert E. Mittelstaedt, Jr.
by Helio Fred Garcia
Much crisis management requires pattern recognition, and this is
especially the case in crisis prevention. In his new book, Will Your Next Mistake
be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization, seasoned
business scholar Robert E. Mittelstaedt, Jr. describes mistake chains: predictable patterns of
human inattention to things that are going wrong, and suggests ways to
intervene to break the pattern before disaster strikes. We have
recently reviewed the book in the peer-reviewed management
journal Strategy & Leadership, where we strongly recommended that leaders
understand the concept of mistake chains.
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by Helio Fred Garcia
STRATEGY & LEADERSHIP
Vol 34, No. 1, 2006
Effective crisis response is a competitive advantage; ineffective crisis response causes a competitive disadvantage, and can even put an enterprise’s existence in jeopardy. But many leaders who are otherwise given credit for vision, strategic focus, and discipline preside over undisciplined crisis responses, often at great risk to their career and their company’s future.
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by Gene Donati
Investor Relations Update “Guidance on Guidance”. (June 2006). Ending
earnings guidance would cede control of a company’s dialogue with
investors into the hands of disparate third parties, without the
envisioned benefits. A debate with Candace Browning, Merrill Lynch’s
director of equity research.
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Investor Relations Update“I Have A Feeling….” (August 2003). The role of intuition in investors’ decision making.
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Investor Relations Update“Trust but Verify.” (June 2002). Trust is perhaps more central to restoring investors’ confidence than are transparency or disclosure.
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Investor Relations Update“ Pondering the Internet.” (April 2002). Six lessons from Marshall McLuhan can make Internet financial communications more credible.
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Investor Relations Update“ “The Softer Side of Corporate Reporting.” (Sept 2001). New intangible asset classes and new metrics for non-financial reporting soon will change financial communications.
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by Gene Donati
Policy Options “Opposed Triangles: Policy and Regulation In Canada and the US.” (April 2001). The two nations hold diametrical approaches to democratic participation in public policy.
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